Intermedia Launches Unite for Teams Advanced, a Comprehensive Communications Solution for Enterprises

Enhanced Calling Features, SMS Integrations, and More

Intermedia Cloud Communications has unveiled Unite for Teams Advanced, a new solution that integrates advanced enterprise-grade calling features, SMS integrations, and more with Microsoft Teams. This comprehensive solution is designed to enhance communication and collaboration within organizations that rely on Teams.

Unifying Communication Channels

Unite for Teams Advanced seamlessly unifies voice, video, messaging, and collaboration tools into a single platform. It offers advanced calling features such as call recording, call transfer, and voicemail transcription, empowering businesses with robust communication capabilities. The solution also integrates with SMS, allowing users to send and receive text messages directly from Teams.

CRM Integrations for Enhanced Customer Management

Intermedia Unite for Teams Advanced integrates with leading CRM systems, such as Salesforce and Dynamics 365. This integration enables users to easily access customer information, log interactions, and update records within Teams. This streamlined collaboration between communication and customer relationship management systems fosters improved efficiency and better customer experiences.

Conclusion

Intermedia Unite for Teams Advanced is a groundbreaking solution that transforms Microsoft Teams into a comprehensive communications hub for enterprises. By uniting advanced calling features, SMS integrations, CRM integrations, and more, this solution empowers businesses with the tools they need to enhance collaboration, streamline customer management, and drive greater success. As the future of enterprise communications continues to evolve, Intermedia Unite for Teams Advanced is poised to remain a leading solution for organizations seeking to optimize their communication and collaboration capabilities.